General Questions
What areas do you service?
We proudly provide snow removal services to residential and commercial properties in Collingwood, Blue Mountain, and Nottawa. If you’re located within these areas, we’d love to help keep your property safe and accessible during the winter months.
What methods do you use for snow removal?
We do not use traditional snowplows. Instead, we use specialized blowers mounted on tractors to remove snow efficiently and prevent damage to driveways and parking lots. This approach is less invasive than plowing and helps reduce wear and tear on your surfaces.
Why don’t you use snowplows like most companies?
Snowplows can cause damage to paved surfaces, landscaping, and driveways, especially if they are not properly maintained. Our blower system is a more gentle and precise method that effectively clears snow without the risk of scraping or cracking surfaces.
Do you offer services for both residential and commercial properties?
Yes! We provide snow removal services for residential driveways as well as commercial parking lots, entryways, and loading zones. No matter the size of your property, we’ve got you covered.
What kind of equipment do you use?
We use tractor-mounted snow blowers that are specifically designed for heavy snow removal. These machines are powerful enough to handle large accumulations of snow and are much more precise than traditional plows, ensuring clean and thorough removal.
Residential Snow Removal
What residential services do you offer?
For residential properties, we offer:
- Driveway snow removal
- Snow relocation (if needed)
Do you offer seasonal snow removal contracts?
Yes, we offer seasonal contracts to ensure your property is kept snow-free all winter long. With a seasonal contract, we monitor snowfall and automatically come to clear your driveway whenever snow accumulates.
How do I know when you’ll come to clear my driveway?
With our seasonal contracts, you don’t need to worry about scheduling. We monitor weather conditions closely and will automatically clear your driveway when the snow reaches a certain depth, typically around 5 cm (2 inches).
Can I book a one-time service?
Yes, we do offer one-time snow removal services, depending on availability. Please contact us for pricing and scheduling.
Commercial Snow Removal
What commercial services do you provide?
We offer comprehensive commercial snow removal services, including:
- Clearing parking lots, driveways, and loading docks
- Snow relocation services (if needed)
Do you offer priority services for commercial clients?
Yes, commercial clients can opt for priority service to ensure their business remains accessible, even during heavy snowfalls. This includes early morning or overnight snow removal, depending on your needs.
Can you handle large commercial properties?
Absolutely! Our equipment is designed for large-scale snow removal, making us capable of handling large parking lots, office complexes, and industrial properties.
How do you manage snow removal for businesses that operate during regular hours?
We work closely with our commercial clients to develop a customized snow removal plan that minimizes disruptions to your business operations. We can schedule snow removal during off-hours or at times that are most convenient for your customers and employees.
Pricing & Contracts
How much do your snow removal services cost?
Our pricing depends on several factors, including the size of your property and the frequency of service. For a detailed quote, please contact us directly, and we’ll be happy to assess your property and provide a customized plan.
Do you offer discounts?
Yes, we offer discounted rates for new customers, people with physical disabilities and those who pay for their season before Oct 1st of the given season.
Are there any extra fees I should be aware of?
No hidden fees! Our quotes are straightforward, covering all services listed in your contract. Additional charges only apply if you request extra services outside of your contract, such as extra visits during heavy storms.
Other Questions
What is your response time after a snowfall?
We strive to clear snow within 12-24 hours after the snow stops falling, depending on the severity of the storm and road conditions. Commercial properties with priority service may receive faster attention.
What safety precautions do you take?
We prioritize the safety of our customers and employees by using well-maintained equipment and thoroughly training our team. Additionally, our snow blowers are less likely to cause damage to surfaces, ensuring the safety of your property.